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Privacy Policy

A Legal Disclaimer

ALMAZ PRESTIGE AUTO is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when making a booking through our website.

This policy complies with Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Bill 25) and relevant Canadian privacy standards.

1. Information We Collect

We only collect the information necessary to process your online booking. This may include:

  • Name

  • Email address

  • Phone number

  • Preferred appointment date/time

  • Any notes you voluntarily provide
     

We do not collect financial information, sensitive personal information, or unnecessary data.

2. How We Use Your Information

We use the information you provide for:

  • Managing and confirming your booking

  • Contacting you regarding your appointment

  • Providing customer service

  • Improving our website and services
     

We do not use your information for unrelated purposes without your consent.

3. Consent

By submitting a booking on our website, you consent to the collection and use of your information for the purposes outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us (see Section 9).

4. Sharing Your Information

We do not sell or rent your personal information.
 

We may share your information only with:

  • Service providers who help us manage bookings or operate our website (e.g., web hosting)

  • Legal authorities if required by law

All service providers are required to protect your information and use it only for authorized purposes.

5. Data Storage & Protection

We take reasonable security measures to protect your information from loss, unauthorized access, or misuse, including:

  • Secure servers

  • Limited staff access

  • Encrypted communications when applicable

Despite these measures, no online system can be guaranteed 100% secure.

6. Cookies & Website Tracking

Our website may use basic cookies or analytics tools to:

  • Improve website performance

  • Understand how visitors use the site
     

Cookies do not collect personal information unless you voluntarily submit it.

You can disable cookies in your browser at any time.

7. Retention of Information

We retain your personal information only as long as necessary for:

  • Managing your booking

  • Meeting legal or operational requirements

When no longer needed, the information is securely deleted.

8. Your Rights

Under Québec privacy laws, you have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information (when legally permissible)

  • Withdraw consent for future use

To exercise these rights, contact us using the details below.

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