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Accessibility Statement

At Almaz Prestige Auto, we are committed to ensuring that our services, facilities, and digital platforms are accessible to everyone, including individuals with disabilities. We strive to meet or exceed the requirements outlined in the Act to Secure Handicapped Persons in the Exercise of Their Rights (Québec), as well as recognized accessibility standards such as WCAG (Web Content Accessibility Guidelines) 2.1.
 

Our Commitment

We aim to make the leasing process—whether online, by phone, or in person—accessible, inclusive, and barrier-free. Accessibility is an ongoing effort, and we continuously work to improve the experience for all customers.
 

Website Accessibility

We are actively taking steps to ensure our website:

  • Meets WCAG 2.1 Level AA standards

  • Is navigable using assistive technologies (screen readers, keyboard navigation, etc.)

  • Provides clear content, readable text, and consistent navigation

  • Includes alt-text for images whenever possible

  • Avoids unnecessary flashing elements or visual barriers

If you encounter accessibility issues on our website, we encourage you to let us know so we can address them promptly.
 

In-Person Accessibility

Our Boisbriand dealership aims to provide an accessible environment for all visitors. We strive to offer:

  • Accessible parking spaces

  • Wide entryways and barrier-free paths

  • Staff assistance for customers requiring support

  • Clear signage and accessible seating (where applicable)

If you require specific accommodations during your visit, please notify us in advance or upon arrival, and our team will be happy to assist.
 

Communication & Customer Support

We are committed to communicating with customers in ways that consider their accessibility needs, including:

  • Providing documents in accessible formats upon request

  • Offering assistance in completing forms or understanding lease agreements

  • Allowing support persons and service animals on the premises, as required under Québec law
     

Ongoing Improvements

Accessibility is an evolving responsibility. We regularly:

  • Review and update our accessibility practices

  • Train staff to better support customers with disabilities

  • Assess our digital tools and physical environment for improvements

We welcome feedback to identify areas where we can do better.
 

Feedback & Contact Information

If you experience barriers or have suggestions on how we can improve accessibility, please contact us:
 

Almaz Prestige Auto
4600 Bd de la Grande-Allée, Boisbriand, QC J7H 1S7
info@almazprestigeauto.ca
almazprestigeauto.ca
 

We aim to respond to all accessibility-related inquiries within 5 business days.

 

Alternative Formats

Upon request, we can provide this Accessibility Statement and other key documents in alternative formats such as:

  • Large print

  • Accessible PDF

  • Plain text

  • Audio

  • French (required in Québec)

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